Privacy & Data Policy 1. Introduction Evenly Properties respects your privacy and is committed to protecting your personal information. This Data Policy explains how we collect, use, store and protect personal information when you visit our website, make a booking or communicate with us. 2. Information We Collect Depending on your interaction with us, we may collect information such as: • Your name and contact details • Email address and telephone number • Booking and reservation information • Check-in and check-out information • Information provided when communicating with us • Identification information where reasonably required for security, property management or legal purposes • Payment and transaction information where applicable 3. How We Use Your Information We may use your information to: • Process and manage bookings • Communicate with you about your reservation or stay • Provide customer support • Manage check-in and check-out • Maintain the safety and security of our properties • Process payments and refunds where applicable • Comply with legal and regulatory obligations • Prevent fraud, misuse or unauthorised activity • Improve our services and guest experience 4. Sharing Your Information We may share relevant personal information with trusted service providers where necessary to operate our business and provide your stay. This may include booking platforms, payment providers, property-management systems, maintenance providers, cleaning companies and other service providers. We will only share information where there is a legitimate reason to do so and will take reasonable steps to ensure that personal information is handled appropriately. 5. Payment Information Where payments are processed through third-party payment providers, payment information may be handled directly by those providers in accordance with their own privacy policies and security procedures. We do not intend to store full payment-card details ourselves unless legally permitted and necessary. 6. Cookies and Website Technologies Our website may use cookies or similar technologies to operate the website, improve functionality, understand website usage and, where applicable, support marketing or analytics. Where required by law, we will request your consent before using non-essential cookies or similar technologies. 7. Data Retention We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling bookings, maintaining appropriate business records, resolving disputes and complying with legal or regulatory obligations. 8. Data Security We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. However, no method of transmitting or storing information online can be guaranteed to be completely secure. 9. Your Rights Depending on the circumstances, you may have rights under applicable data-protection law, including the right to: • Request access to personal information we hold about you • Request correction of inaccurate information • Request deletion of personal information where applicable • Object to or request restriction of certain processing • Request transfer of certain personal information • Withdraw consent where processing is based on consent 10. Contact Us If you have any questions about this Data Policy or how your personal information is handled, please contact: Evenly Properties Telephone: 07346 809593 Email:info@evenlyproperties.com 11. Changes to This Policy We may update this Data Policy from time to time to reflect changes to our services, legal requirements or how we process personal information. The latest version will be made available on this website.