Terms & Conditions 1. Bookings By making a booking with Evenly Properties, you confirm that the information provided during the booking process is accurate and that you agree to these Terms & Conditions and the applicable House Rules. A booking is confirmed once the required booking information and payment have been successfully processed. 2. Guests and Occupancy The property may only be occupied by the number of guests stated on the reservation, unless additional guests have been approved by Evenly Properties in advance. Guests must provide accurate information when making a reservation. We may request reasonable identification or additional information where necessary for security, property management or legal requirements. 3. Check-in and Check-out Guests must follow the check-in and check-out times provided with their booking. Early check-in or late check-out is only permitted where agreed with Evenly Properties in advance. Additional charges may apply where applicable. 4. House Rules Guests must comply with the House Rules throughout their stay. This includes restrictions relating to smoking, parties, events, excessive noise, unauthorised guests and illegal or anti-social behaviour. 5. Property and Contents Guests are responsible for taking reasonable care of the property, furniture, appliances, keys and other items provided during their stay. Guests may be responsible for reasonable costs arising from damage, loss or excessive cleaning caused by them or by members of their party, where applicable. 6. Prohibited Activities Parties, events and unauthorised gatherings are not permitted. Any illegal, criminal or seriously disruptive behaviour is prohibited. Where permitted by law, serious or repeated breaches of these Terms & Conditions or the House Rules may result in the booking being terminated and guests being required to leave the property. 7. Cancellation and Refunds Cancellations and refunds are subject to the cancellation policy displayed at the time of booking. Any refund due will be handled in accordance with the applicable booking terms and cancellation policy. 8. Property Access Where reasonably necessary, Evenly Properties or authorised contractors may need to access the property for maintenance, repairs, safety issues or other legitimate property-management purposes. Where practicable, reasonable notice will be provided. 9. Availability and Changes We will make reasonable efforts to ensure that the booked property is available and accurately represented. In exceptional circumstances, it may be necessary to make changes to a booking or provide an alternative arrangement. Where this occurs, we will communicate with the guest as soon as reasonably possible. 10. Guest Responsibilities Guests are responsible for their own belongings during their stay. Guests should ensure that doors and windows are appropriately secured when leaving the property and should report any problems or damage to Evenly Properties as soon as reasonably possible. 11. Liability Nothing in these Terms & Conditions limits or excludes any liability that cannot legally be limited or excluded under applicable law. Subject to applicable law, Evenly Properties will not be responsible for losses or damage arising from circumstances outside our reasonable control. 12. Privacy Personal information provided during the booking process will be handled in accordance with our Data Policy and applicable data-protection legislation. 13. Governing Law These Terms & Conditions are governed by the laws of England and Wales. Any disputes will be dealt with in accordance with applicable laws and jurisdiction. 14. Contact If you have any questions regarding your booking or these Terms & Conditions, please contact Evenly Properties on 07346 809593.